Join us now! Forgot Your Password? Forgot your Username? Haven't received registration validation E-mail? User Control Panel Log out. Forums Posts Latest Posts. View More. Recent Blog Posts. Recent Photos. View More Photo Galleries. Unread PMs. Forum Themes Elegant Mobile. Essentials Only Full Version. New Member. This is different from other posts. Since the Windows 10 machine is located at a remote spot, I cannot simply go there and try the not-always-working WAN port workarounds or reboot the machine.
We always use the newest Forticlient installer. What to do? We run FortiOS 4. Any help appriciated. Continues to work only after reboot. Seems everyone is asleep here in this forum. Gold Member. Hope it will help for OP. Yes, sorry, my mistake. I know this document, this is no help. This is just guesswork. I also said that the computer is in a remote location where I need permanent access to.
So disconnecting, rebooting and killing network ports is NOT an otpion and I refuse to believe that the problem is the device. In my opinion it's the sloppy programmed code of the Fortinet Client. It looks like Fortinet simply doesn't care.
I am NO fan of brainless workarounds that make me disconnect, reboot, remove and reinstall. Workarounds do exactly that, they rely on coincedence that this works with a handful of users. Why doesn't Fortinet reply mezzmo 6 download threads? I am certainly not the only Win10 user who is having issues with Forticlient.This problem appears to be affecting FortiClient version 5.
Install WAN miniport repair tool 2. Restart computer 3. Run Install WAN miniport installer tool 4. Restart computer and test VPN access.
There were no Miniports installed on the computer. These ports are often used for different adapters different VPN clients. If the Miniports are not visible, they will have to be reinstalled.
How to Fix #FortiClient VPN Connection Issue on Windows Server 2019 #Azure VM
Download devcon. This is a utility from Microsoft. You will probably need to reinstall your VPN client software or hardware driver that was not functioning before. This will reinitialize binding to the Miniports. Reboot the computer. Windows will detect the devices are missing and reinstall it automatically, likely transparently.
Check device manager to make sure they are back in there. Once the PC boots up check the fortissl adapter, it may say device missing still. You should now see an ISDN adapter in the list. If not, check the fortissl adapter, it may say device missing.
If some of those services are not running, please start them and then test the sslvpn connection. Reboot the PC, Windows will detect the devices are missing and reinstall it automatically, likely transparently. Once the PC boots up again check the fortissl adapter, it may say device missing still. Once the PC boots up again, test the sslvpn connection.
It appears the FortiClient engineering staff may have finally resolved this pesky problem. We have been testing the per-production release 5. Make sure to completely uninstall the current version before installing 5. You must be logged in to post a comment. Here are some ways to fix the virtual adapter that worked for some folks : 1. To make VPN client work with windows 8. Once the computer gets restarted the sslvpn connection should work again.I have very strange issue.
This site uses Akismet to reduce spam. Learn how your comment data is processed. The VPN server may be unreachable. This is most commonly caused by, either the firewall blocking any kind of traffic towards the VPN server IP address or the FortiClient application itself by the firewall on the host or on the network, or either by routing errors towards the IP address of the VPN server.
Sometimes in rare cases I have found the problem is caused by error on the FortiGate device, in this case no one is able to connect to the VPN neither using SSL VPN or IPsec but the internal networks can go to all local networks and the external internet connection. In that case a simple reboot of the device solves the problem. You need to have the rule from the wan interface to one of the internal interfaces with action SSL-VPN and select the group of users which will have access, check if your user is in correct group.
See this serverfault thread.
forticlient Stuck at 80%
In this case the problem would most of the time be with the extensive logging of the traffic and the events on the device. Like this: Like Loading Had Loading Leave a Reply Cancel reply.This severely hampered their day-to-day work. They tried other user accounts with valid passwords, but to no avail.
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Common FortiClient SSL VPN errors
Hopefully it will help others who experience similar issues. Unfortunately, their excitement was quickly met with disappointment.FortiGate SSL VPN Configuration (FortiOS 6.4.0 Basic)
A prompt with the following error was then shown: Unable to logon to the server. Your user name or password may not be configured properly for this connection. In the Internet Options dialog, select the Security tab. Select Trusted sites. Click the Sites button. Close the Trusted sites dialog. Click OK to apply the changes to Internet Options. Happy surfing! Share this: Twitter Facebook. Like this: Like Loading Thanks for your help. This resolved my issue with Forticlient as well, thank you!!!
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Something else must be causing to stop there. To figure it out, you need to run "diag debug app sslvpn -1" and try connecting it. If it always stops at the same point, it would tell you a hint what failed.
That's the command to trigger ssl vpn application logging.
If you're not connected at console, you have to type "diag debug ena" as well to get the output into your SSH session. Then you'll get a lot of log to analyze what's going on when it fails. It's not a command to "fix" the problem. You should get much more when you try to connect. You're looking for logs including something like "error" or "fail", or something like that.
When you do it again and again while watching at both the percentage progress on the client and logging output on your ssh session, you'll come to understand what part of the log is doing what inside of the FGT.
If you have any successful users, you want to compare the logging between a good one and an failed one. You can reset debugging by "diag debug reset". Latest Posts.Join us now! Forgot Your Password? Forgot your Username? Haven't received registration validation E-mail? User Control Panel Log out. Forums Posts Latest Posts. View More. Recent Blog Posts. Recent Photos. View More Photo Galleries. Unread PMs. Forum Themes Elegant Mobile. Essentials Only Full Version. New Member.
The laptop is a HP Elitebook with Forticlient version 6. For a test me and my colleague log in on the same laptop it works fine for us. Both my and my colleagu are in the same AD group, whilst user is in another AD group. Strange thing is that user has a colleague which is in user's same AD group, and that colleague can login fine on a similar HP Elitebook only a smaller version 13".
I can find no difference in the Fortigate configuration. Any suggestions on how to troubleshoot further? Toshi Esumi. Expert Member. Likely the password for the user has expired at the AD. I had a similar situation. It turned out that the laptop had a cell data card in it and the when both the cell card and Wifi were enabled it would not connect.
Troubleshooting FortiGate SSLVPN problems
I turned off the cell card and everything worked fine after that. Ok I downloaded 6. Is there a legit way for user to download these older versions, other than through the fortigate support site for which you need a fortigate login? Other thing now is that i have another user is now also trying this 6. Any ideas? Ok so last user which had the same problem as the other, which was saving the connections in 6.
It would always bounce back to "Configure VPN" with empty screen. Turns out that you really do have to follow the advice after uninstalling to reboot the system, and then install and reboot again when it prompts. A pain but still, i had two users who resolved this issue simply by doing a reboot. Attached Image s.Join us now! Forgot Your Password?
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View More Photo Galleries. Unread PMs. Forum Themes Elegant Mobile. Essentials Only Full Version. Gianluca Caldi. Bronze Member. Fortinet support provided a FortiClient version 4. It also happen often that, after a succesful connection, the client is not able to connet anymore using both che vpn client and the web access. Sometimes a restart fix the issue, sometimw a vpn client reinstall fix the issue, sometimes nothing of these have effect What really make me think about some bug or, at least, some communication issue between the vpn client and the FGT is taht a restart of the process vpnssld on the FGTsolve temporarely the issue and everything start working as expected It looks like some "communication" issue cause the vpn deamon to "hang" for that particular user while others are able to connect in the meanwhile.
Did anyone experienced such an issue? Thanks in advance Bye GC. Silver Member. Exact same issue. Using fortiauth and tokens but same issue. Hi, after a long ping-pong with Fortinet L1 support we got escalated to L2 and got noticed that this is "known issue" bug ID We got an "intermin" FortiClient version to test as it looks the problem in on the client side but I've nio further details.